AGENT CONTROL

Shift · connecting…

SIGN IN

Your admin account — same name & password as the manager app.

Talk to JACK your Opus-powered console assistant — reads your live state, answers by voice
🐞 UAT Feedback Reports
Staff-submitted bug reports & feedback. Click a row to expand.
⚠️ JavaScript Errors
Uncaught errors from the staff and admin apps. Same error within a minute is deduped per tab.
📥 Ingest health
The Cubes/Amanah sales & staff push feeds. Last received, applied status, success/failure, row counts, and recent failings. Sales apply automatically on capture. Read-only.
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🩺 Production health check
Read-only invariant checks. Run after deploy, or whenever a report looks weird. No writes, no test data.
Click Run smoke tests to verify production state.
📹 Video calls (JaaS)
Is the 8x8 key signing, and do the AppID / key id match the JaaS console? Read-only.
Click Check video setup.
📖 Policy mirror (JACK memory)
Syncs the JACK policy library into Shift. Nightly automatic; this button is for "I just uploaded a policy, show it now".
Click Sync policies now.
🗄 Data retention
How long each data type is kept. Chats/emails and task/news media purge nightly ONCE ENABLED; top-level records are kept forever. Update the privacy notice in the same release you enable this.
Click Load retention settings.
🔐 Customer data
Review contact details (name / phone / email / IP) are nulled automatically after a window; the review itself stays. Export first, then purge everything, if we are ever under attack.
Click Load customer data settings.
🧠 DB usage
What is actually using the database: top tables (with media/TOAST split), connections, cache hit, temp spill. Read-only.
Click Load DB usage.